General Terms and Conditions
Last updated: May 2024
By accepting these General Terms and Conditions, the User confirms that:
- They have read, understood, and accepted the terms set out herein.
- They are of legal age according to the applicable regulations in their country of residence. Otherwise, any minor must obtain consent from their legal guardians.
- If entering into any contract for products and/or services, they have the legal capacity to do so.
- They agree to comply with all obligations outlined in these conditions.
The User should read these Terms and Conditions carefully each time they access the website, as they may be subject to changes or updates.
1. Legal information
LICOREA SLU, tax ID B54400189, is registered in the Commercial Registry of Alicante under Volume 3354, Book 0, Page 191, Section 8, Sheet A115940. Its registered office is located at Calle Carrer del Carme, 61, 03550 Sant Joan dAlacant (Alicante, Spain), and it is the owner of the website www.licorea.com (hereinafter, the Website).
2. Purpose of the Website
The Website is intended for the online sale of wines, spirits and gourmet food products to private individuals and businesses located in Spain. LICOREA does not sell to businesses based outside Spanish territory.
3. Age requirements
Access to, registration with and use of the Website is strictly limited to individuals aged 18 or over. The Website includes verification mechanisms for age during registration, account identification, and prior to payment.
4. Purchase process
To place an order, the user must register with their personal details. Once registered, billing and shipping information will be requested, after which the user may proceed to choose a delivery method and optional services such as gift wrapping, before making payment.
Invoices are generated during customer service hours (Monday to Friday from 09:00 to 20:00 and Saturday from 10:00 to 13:30), and are issued electronically. Invoices are sent via email or made available in the customers personal control panel.
Order statuses include: Payment Confirmed, Dispatched (with tracking code or collection notice for Click & Collect orders), and Collected In Store (for in-person collections).
To complete the payment, the customer must tick a box confirming that they accept the purchase and after-sales conditions and declare that they are over 18 years of age. This checkbox is mandatory and, for technical reasons, payment cannot be finalised without confirming it. Ticking this box constitutes a valid electronic signature.
5. Prices and VAT
All prices displayed on the Website include VAT for orders delivered within Spain. VAT is not applied to orders delivered outside the European Union or to the Canary Islands.
6. Payment methods
The following payment methods are accepted: bank card (Redsys), Bizum, PayPal, bank transfer and cash (for Click & Collect orders). Payments are processed via secure third-party payment gateways.
7. Shipping, returns and cancellations
The full policy on shipping, returns and cancellations is available on the following page: envios-y-devoluciones.php. Orders from businesses without a valid Spanish tax ID (CIF) will not be accepted.
8. Commercial communications
By registering, the user authorises LICOREA to send notifications related to their order, as well as commercial messages including promotions, discount campaigns, birthday greetings and other marketing communications. These can be disabled at any time via the My Account section. Notifications related to order processing cannot be disabled.
9. Premium Account
Registered users may optionally upgrade to a Premium account to access additional benefits such as discounts, priority shipping or other advantages. Full terms of the Premium service are available here: Premium Service Terms.
10. Intellectual property
All content on the Website (text, images, logos, etc.) is the exclusive property of LICOREA SLU and is protected by intellectual property rights. Use, reproduction or distribution is prohibited without prior written authorisation.
11. Purchase limits and payment restrictions
LICOREA reserves the right to limit the number of units per customer, as well as restrict the available delivery or payment methods for certain products, depending on availability, exclusivity or applicable regulations.
12. Governing law and jurisdiction
These terms and conditions are governed by Spanish law. Any dispute arising from the use of the Website shall be submitted to the Courts and Tribunals of Alicante, Spain.
13. Limitation of liability
LICOREA does not guarantee the absence of viruses, malware or other harmful elements on the Website. It is the responsibility of the User to ensure that their systems are equipped with appropriate security tools.
LICOREA accepts no liability for damage caused to the Users hardware or software during use of the Website or its services.
Furthermore, LICOREA is not responsible for damages resulting from network failures, connection errors or service interruptions that may affect the availability of the Website or its functionalities.
14. User registration and restricted areas
Registration is required in order to make purchases. The user account provides access to personalised information such as order history, personal coupons, notifications and invoices. These areas are protected and accessible only with valid user credentials.
LICOREA SLU reserves the right to modify these terms without prior notice. Users are advised to check this page regularly for updates.
